South Club Refund and Cancellation Policy
At South Club, we strive to offer a seamless and fair gaming experience to all our users. By registering and using our platform, you agree to the terms of this Refund and Cancellation Policy.
All transactions made on South Club are considered final. Once a deposit has been successfully processed and credited to your account, it cannot be canceled, reversed, or refunded under any circumstances.
We recommend users to carefully review their transaction details before confirming any deposit.
No Refunds on Game Bets or Winnings
Due to the nature of online gaming and betting, all wagers placed — whether won or lost — are considered final. We do not offer refunds for losses or disputes arising from game outcomes, except in the case of verified technical errors caused by the platform.
Cancellation of Accounts
You may request to close or suspend your account at any time by contacting our support team. However, this does not entitle you to any refunds for previously made transactions or remaining balance. All decisions are final and based on South Club’s internal policies.
Technical Errors or Double Charges
In rare cases where a user is charged twice for a single transaction or experiences a confirmed technical error, we may issue a refund or credit the amount to the player’s balance after proper investigation. You must report such issues within 48 hours of the transaction by contacting our support team and providing full details.
Fraud and Abuse
We reserve the right to withhold funds, cancel transactions, or permanently suspend accounts found engaging in fraudulent behavior, bonus abuse, or violating our Terms & Conditions.